Randi Hooker-Kellum is a highly skilled professional dedicated to diagnosing and optimizing the operational aspects of businesses and organizations. With an in-depth understanding of business processes and a sharp focus on efficiency, she is instrumental in enhancing organizational performance and fostering growth. Consider your company as a human body that requires a checkup or a thorough scan to ensure healthy operations. If you believe your business could benefit from assistance, please review this page and reach out to The Business Operations Doctor.
Process and Procedure Analysis
Process and Procedure Analysis are analysis methods that help to increase the effectiveness and efficiency of a process. Process Analysis identifies and examines every part of the structure, including the process itself, the participating stakeholders, the information exchange, and others.
Process Analysis:
1. Identifies the reasons behind systematic delays.
2. Helps flush out “inefficiencies” to improve the way of doing a process.
3. Determine whether processes are operating at maximum potential capacity.
4. Assesses whether the process can be removed and if it should be improved.
Benefits:
● Process efficiency results in savings to companies and organizations both financially and through manpower, to name a few.
● Provides clarity to employees, stakeholders, and customers.
● Reduces the number of items failing or accounts getting left behind or missed.
Procedure Analysis
Procedure Analysis is a structured method for planning, analyzing, and developing policies and manual procedures. This is done to support the value stream reinvention or the redesign of activity workflows.
Purpose: Preparation to implement selected solution concepts resulting from value stream re-engineering, redesign, or reinvention. Changes in activity workflows (process) almost always affect the policies and procedures which govern the current way the activity is performed.
Benefits:
● Provides a structured method to identify/develop new policies and procedures needed to support enterprise change
● Identify current policies and procedures which need to be temporarily superseded to conduct a test of a pilot or potential solution
Business Analyst Consulting
Business Analysis Identifies client business needs and determines potential solutions to business problems and outcomes for non-correcting. It consists of process improvements, organizational change, policy development, strategic planning, and a software-systems development component.
Operational and Process Efficiency Improvement
Operational Efficiency and “operational efficiencies” are the degrees to which a company can deliver its goods and services with minimal waste. The goal/objective of any business is to find and eliminate any sources of waste. Process Efficiency can be defined as the amount of effort required to achieve a business outcome. Process efficiency can be achieved through process improvement methods, which increase the same, or fewer, resources.
Areas to Target with Efficiency Programs:
- Financial Operations
- Service Operations
- Labor
- Vendors and Vendor Management
Benefits
- Fewer errors and delays.
- Decrease in costs/expenses.
- Reduction in resource waste.
- Reduction in duplicated efforts.
- Process time reduction.
Strategic & Project Management Consulting
Strategic Management is the oversight of an organization’s resources to achieve its goal and objectives. Strategic Management has increasingly become crucial in business from the ever-uncertain environment and fast-changing world in which we operate. Strategic Management entails evaluating business goals, a company’s vision, and objectives along with their future plans. HCS takes it to another level by analyzing and evaluating goal & objective milestone plans to provide detailed phase, project, and task implementation guides and how-to steps documentation for clients to utilize.
Why is it important?
- Assist companies in their operation and delivery decision-making.
- Forward Thinking – with a thorough strategy, a client will develop clear long-term goals and plan map-outs.
- Strengths and weaknesses – only being aware of the business’ strong points and shortcomings are not sufficient. Strategic Planning is utilized to link the gap between the capability void and strength of a company.
- Planning Management tool for a business. The main elements in the strategic planning processes or predicting future trends that will assist an organization in development and growth.
- Resource allocation – a challenging aspect of strategic management is being pushed to make decisions under pressure with little resources.
- Environmental Impact – identifying how the business impacts the environment and vice-versa.
Company’s need to be aware of the potential shifts in the future from the market, which may affect the business and its environmental impacts.
● A Project Manager tends to oversee every aspect that goes into the execution of a project, including resources, people, time, materials, and money.
● A Consultant analyzes data and identifies trends and inefficiencies to prevent problems from rising and reduce/solve current problems.