Helper Consulting Services Core Values:

*Candor Communication-Open & Honest *Service-Oriented *Flexible & Adaptable *Education & Partnership

Helper Consulting Services, LLC is a minority woman-owned consulting and handyman firm located in Forest Park, Georgia. We offer a broad range of consulting and repair services. Our consulting division specializes in addressing operational, strategic, program, and process management issues, as well as creating new programs for a diverse clientele across the USA. The firm is fully insured and bonded, and our handyman team is dedicated to property preservation services for businesses, property management companies, and homeowners.

Our Journey and Comeback 

The Helper, Inc. was established in 2009 by Randi Hooker, who served as the founder and owner until its closure in 2016 when she transitioned to a full-time role with a client company to assist with their projects. In 2019, following the completion of her tenure with the client, Randi, along with Keith, founded Helper Consulting Services, LLC.

Driven by inspiration and a strong commitment to make a difference, they aspired to be the HELPING HAND that would usher in positive change for communities, business owners, clients, and residents alike. Their goal was to drive each of these groups towards flourishing and achieving their respective visions. 

The journey began with aiding individuals and small enterprises along the Eastern Coast. As time progressed, Randi and Keith identified a pervasive challenge shared by these entities: a deficiency in expertise regarding facility maintenance, operational management, and program development, even with a solid understanding of their respective fields. Consequently, they resolved to help businesses enhance the condition of their physical assets and the efficiency of their internal operations.

Industries We Have Worked in:

HCS and its team members have experience working with various industries, including logistics, trucking, professional associations, virtual administration, and more. Regardless of your industry, we can collaborate with you in program management consulting, operations, strategic consulting, and handyman services.

Core Values

HCS is guided by four core principles that drive its excellence in delivering innovative solutions and services.

  • Flexible & Adaptable
  • Candor Communication 
  • Education & Partnership  
  • Service-Oriented

Our principles have been effectively applied in our efforts to enhance service to businesses and communities. Specifically, adaptability and flexibility have enabled us to grasp the real issues faced by these groups, allowing us to offer practical solutions. These solutions are crucial for optimizing operations, shaping visions, and navigating present challenges.

Furthermore, our commitment to partnership and transparent communication has led to the creation of innovative and effective solutions and programs. By embracing the latest methods and trends in business consulting and repair services, we have succeeded in providing direct benefits to our clients, their stakeholders, and the wider community.

Helper Consulting Services (HCS) values its team members who are instrumental in serving clients and sustaining the business. The company holds respect for all team members, their mutual interactions, and their individual contributions. Reflecting these principles, the company’s mottos are:

  • Recognizing and supporting non-traditional employees who contribute innovative ideas essential for impactful solutions.
  • Fostering a work environment that offers equal opportunities, allowing these individuals to become key figures of trust within communities and organizations.
  • Committed to assisting you in advancing to your desired career or company milestone.

Randi Hooker-Kellum, known as the “Business Operations Doctor” and an alumnus of Ashford University, has extensive experience in business operations, having worked with over twenty companies across ten diverse industries. She offers her expertise to businesses, nonprofits, and government agencies.

Possessing robust technical and educational expertise, Randi Hooker-Kellum has excelled as a mentor in the successful execution of impactful business and operational strategies. As the CEO and Founder of Helper Consulting Services, LLC, she has dedicated over 15 years to assisting companies and entrepreneurs in their growth and development.

Client Testimonials & Reviews 

“Randi helped us clearly define our program objectives, which had eluded us for months. Before her intervention, our team struggled with communication issues and lacked a clear direction. Thanks to Randi, we now have a structured approach that has greatly enhanced our program development from top to bottom.” 

“Randi was pivotal in advancing my professional career. She taught me to manage clients and vendors, assess event contracts and risks, collaborate across departments, and create optimal timelines. Under Randi’s leadership and mentorship, you’ll learn the nuances of operations, planning, and professional development, all while embracing integrity, confidence, and passion through challenges.” – Project Manager Certification Mentee 

Keith Kellum, serving as the Manager of Helper Handymen and the Director of Marketing for HCS, brings over two decades of expertise in plumbing, carpentry, property preservation, and general handyman services. He is also renowned for his specialization in custom design and no-demolition renovations.

  • Custom Minor Renovation for Warehouses
  • Program Management Assistance for Major Toy Drive Organization and Distribution
  • Graphic Design, Video, and Slideshow Production with over 6 years of experience
  • Commercial and Residential Property Preservation with more than 7 years of experience
  • HTEC Rail Track Repair Industry experience spanning 7 years
  • Over 15 years of experience in the Construction Industry

 

We Nurture Communities & Professionals