Helper Consulting Services Five Principles:

Helper Consulting Services, LLC. is a minority woman-owned versatile firm based in Forest Park, Georgia, providing a wide array of consulting and repair services. Our consulting services focus on resolving issues in professional operations, strategy, and program and procedure management, along with developing new programs for diverse clients in the USA. 

Our Journey and Comeback 

We started as The Helper, Inc. in 2009, with Randi Hooker as the founder and owner. But we closed our doors in 2016 because one client of ours roped in for some in-house work, and we were catering to them as our solo client.  

Randi Hooker-Kellum is the CEO of Helper Consulting Services, LLC. and Keith Kellum is the Director of Marketing & Helper Handyman Manager. Both of them were on a road trip from Georgia to Mississippi. That trip was an eye-opener for them as they noted that many areas depended on small and medium businesses and non-profits. What hit them even harder was the impact of failing. They saw many businesses struggling and getting overwhelmed with challenges and bottlenecks like fraudulence of contractors, consultants, and even business owners and the strangling of productivity of employees pouring in.  

Inspired and committed to bringing a difference in this scenario, they wanted to be the HELPING HAND that could be the harbinger of changes in communities, business owners, employees, and clients. Their aim was to propel all of these entities toward thriving and succeeding in their vision.  

It all started from helping individuals and small businesses across the Eastern Coast. With time, Randi and Keith discovered a common thread connecting the struggles of all these companies or business owners. The common issue was the lack of knowledge in maintaining a facility and operation and developing a new program, despite having a decent idea about the area. So, we decided to assist businesses in improving the health of their physical properties and operations.  

Tech and operations system analysis, process implementation, mentoring, and business process documentation have been our forte. We acknowledge that business strategies about tech and operations are directly related to a company’s resilience. However, equally, or probably the more important factor, is how these strategies see the daylight through proper actions. So, we chart out strategies that align with the mission, objective, and value of a business, its resources, structures, and processes. Overall, it’s like creating that perfect aha moment when you can measure success and assess how revenue conversion has spiked up.  

Apart from consulting services, we offer handyman services, including home renovations and custom solutions. Our collaborative teamwork with clients helps in the quick detection of troubling issues and the development of actual steps to solving the issues. Our working mechanism never involves giving a vague report without any information for improvising management or process in the client’s business.  


Industries We Have Worked in:  
  • Fleet and Automotive  
  • Logistics & Trucking 
  • Engineering & Environmental 
  • Commercial Living & Residential Construction  
  • Property & Business Facility Renovations  
  • Government & Public Sector 
  • Commercial Janitorial 
  • Virtual Administrative 
  • Customer Service Call Centers 
  • Law Firms 
  • Tax & Accounting Firms 
  • Professional Associations 
  • Wireless Communications  
  • Security & Event Planning 
  • Non-Profit: ranging from Child Health, Reuniting Families, Pet Rescue & Animal Rights, Human Trafficking, and more. 

So, irrespective of the industry you belong to, we can join hands with you in program management consulting, operations, strategic consulting, and handymen services.  

Our principles 

HCS operates with the following five principles responsible for offering the best assistance right from first communication with us to final project completion.

  • Adaptability
  • Practicability
  • Communication 
  • Partnership  
  • Community 

These principles have seen successful implementation in our endeavor to serve businesses and communities better. To explain further, adaptability and flexibility have helped us to understand the actual problems across businesses and communities and serve them better with practical solutions. These solutions are essential to streamline or improve their operations, build visions and overcome the current crises.  

Our principles of partnership and honest communication have helped us devise innovative and successful solutions and new programs, along with adopting the best techniques and trends in business consultation and repair services. Thus, we have been able to directly serve our clients and their stakeholders and various communities.  

TEAMWORK

HCS cares about its employees who help serve clients and keep the business running. Helper Consulting Services respects all team members, each other, and their respective work. Due to these beliefs, the company’s mottos are:

  • We want to appreciate and help non-traditional employees who provide out-of-the-box ideas indispensable for giving impactful solutions. With fair opportunities and a thriving work environment, they develop into strong pillars of reliability for communities and organizations.  
  • We aim to be your helping hand to improve your overall business health and help you reach the next level. 

Randi Hooker-Kellum, the “Business Operations Doctor”, a graduate alumnus from Ashford University, is a prolific business operations doctor with experience of working in twenty different businesses from 12 different industries. She has been helping businesses and offering training to key people for the implementation of new technologies and programs that would further translate into better revenue.  

With sound technical and educational proficiencies, she has been a great mentor for the successful implementation of powerful business and operational strategies. CEO and Founder of Helper Consulting Services, LLC, Randi Hooker-Kellum, has been bejeweling many key positions in many companies, as mentioned below.  


  • Senior Project Manager in T-Mobile with Identity Management Domain 
  • Program Manager, Vaco/Moda Experts
  • Operations Manager, International Human Trafficking Institute (IHTI)
  • Project Manager, Georgia Department of Transportation (GDOT)
  • Project and Fleet Manager, C.E.R.M.     
  • Project Manager Assistant, I-285/SR 400 GDOT Project, HNTB 
  • Project Manager Assistant, Mary Leila Lofts, Agile Construction Company and Fairway Construction 
  • Project Manager Assistant, City Lights Senior Apartments, HUD and Agile Construction 
  • Project Manager, Peaks of Tazewell, Agile Construction, Tazewell, TN 
  • Information Specialist, South GA Tax Group 
  • Maintenance Supervisor, AMG of North Florida, FL   
  • Reconciliation Specialist, AT&T   
  • IYP Service Manager, AT&T   

She is the best one to connect to if you need any assistance in the departmental foundation, training and talent nurturing, system or project development, change management, and operational and management solutions.  

Keith Kellum, the Director of Marketing & Helper Handyman Manager, possesses more than 20 years of experience in plumbing, carpentry, minor repairs, welding, and demos. He also has been an expert in customized design and build solutions. He has been working with various organizations and clients in various roles like: 

  • Warehouse Inside Custom Minor Renovation & Assisted Program Management with largest toy drive org & distribution |Society of Saint Vincent de Paul | Atlanta, GA 
  • Graphic Designer, Video & Slideshow Production | 6+ years of experience
  • Property Preservation Technician | 6+ years of experience
  • HTEC Rail Track Technician | ISO Mechanic | 7 years in industry
  • Construction Worker | 15 years in industry

So, reach out to him for residential & commercial interior and exterior painting, plumbing installation and repair, renovation and demolition, gutter and roof cleaning, furniture, equipment, gate, wall-mount installation services, and miscellaneous handyman and technician services.   


We Nurture Creativity  

We emphasize working hard to get great professional analyses. But we also prioritize creativity and believe in the power of using artistic skills. Our Creative Department Division helps our team members in exploring creative and artistic sides. Importantly, our creativity has led us to develop items and services which have proved to be valuable for our clients. During the development of creative services or products, we collaborate with clients to offer personalized solutions in a hassle-free way.